Shipping Policy
All KORNNE products are manufactured and shipped by Mezbaha Teknolojileri from our factory in Dilovası, Kocaeli, Türkiye.
Shipping cost
Every order shipped outside Türkiye is charged a flat shipping fee of USD 100 per order, regardless of the number of items. The fee is shown in the cart and at checkout before you place your order and is included in your order total. No other shipping charge is added after checkout.
Customs duties and import taxes
Prices and the shipping fee do not include import duties, customs clearance fees or local taxes (such as US sales tax or VAT) of the destination country. These are charged by the authorities or the carrier in your country and are paid by the buyer on delivery.
Processing and delivery time
We confirm the dispatch date in writing together with your order confirmation. Made-to-order equipment is prepared after payment is received. International transit time depends on the destination and the carrier; we share the tracking details once the goods are dispatched.
Your own freight forwarder
If you prefer to use your own freight forwarder, tell us when you place the order. We prepare the export packaging and commercial documents (commercial invoice, packing list) and hand the goods over at our factory; the flat fee covers this preparation and handover.
Damage in transit
Please inspect the shipment on delivery. Damage in transit must be reported within 24 hours of delivery together with the carrier's damage report (see our Return & Refund Policy).
Contact
Mezbaha Teknolojileri, S.S. İstanbul Mermerciler Sanayi Sitesi 22. Sokak No: 15, Köseler Mahallesi, Dilovası / Kocaeli, Türkiye